Restaurant Foundation has launched a new partnership with Reservation.tools company which owns a Reservation and Customer Relation Management Tool. Our team believe that the first step to the digitalization of the restaurant industry is to start implementing digital solutions related to the most common business activities. Managing restaurant reservations and customer relationship
The crisis situation with Covid-19 can have disastrous consequences for a lot of restaurant businesses. Overcoming this difficult period will be a long and complex process. What can help venues to deal with the crisis after Covid-19 is a well structured strategy. The passive behavior expecting that everything will come back as it was before can’t be a solution. There is a need
One of the most important and discussed subjects during the Covid-19 pandemia period concerns the hygiene practices, cleaning and sanitation. At the present moment these topics continue to be а crutiall issue because of the upcoming re-opening of restaurants, shops and stores. Nevertheless, most of the restaurants are still closed, their staff has already started to prepare
One of the things that restaurants can do to minimize the negative effect of the Corona virus crisis on their business is to focus on their presence in social media. A good online strategy may be extremely useful and can spread positive effect at different levels: maintaining the customer relationship, maintaining and even increasing the venue brand awareness, supporting the
Thanks to the new technologies, the relationship and interaction venue-customer are about to pass to a new level. It is not necessary any more customer to call the restaurant during the working time to make a reservation but can make it online any time of the day they want by using venue virtual assistants (hostesses). Virtual assistants are in reality chat bot solutions, computer
According to some statistics for the beginning of 2019, Instagram has 1 billion monthly active users following only Facebook (over 2 billion monthly active users) and YouTube (1.9 billion monthly active users). 50% of those are scrolling through their feed each day, 80% of accounts follow a business on Instagram.If you would like to develop your business, promote your services